Medical Equipment2022-01-07T08:57:24+01:00
ClearView Trade is a market leading solution for export document management in the medical equipment industry

Industry trends

Vulnerabilities and future trends
  • Need for cybersecurity forces companies to search for safe systems
  • Regulatory requirements from Government bodies evolve constantly
  • Increased demand for existing products and getting new products on the market faster, results in the need for digitization and standardization of business processes
  • Lack of end-to-end supply chain visibility
  • Closed borders, physical-distancing restrictions, and work-from-home reduced the workforce’s capacity to keep goods moving, which has sent shock waves through the supply chain
  • Most Medical Device companies still use manual processes in many critical business processes
  • Health information technology (HIT) plays a key role in the developments of the medical device industry, leading to new and innovative medical equipment, surgical tools, and innovative devices
  • In a highly competitive and complex market space, with never-ending regulatory compliances and minimum entry-exit barriers, the industry needs systems they can rely on
See business cases

“The COVID-19 pandemic highlighted issues
with supply chains around the world. As medtech companies prepare for the next normal, they have a mandate to rebuild their supply chains with resilience as a new priority.”

(McKinsey Global Institute)

A McKinsey research shows that disruptions
in the supply chain in the next 10 years will
cause a loss of 38% of one year’s earnings.

Annual growth declined in 2020 with -3.2%
but is expected to reach 6,1% in 2021

Industry outlook
“The medical devices industry is heavily controlled, with laws, regulations and government bodies ensuring high standards
of quality and safety, from manufacturing
right through to the end user.”

“Significant challenges, for government policymakers seeking to support export competitiveness in overseas markets “

(Source: The Medical Device Industry in 2020-2021: Key Trends & Outlook – Unleashed Software) (Top Markets Report Medical Devices)

How to solve Industry challenges with ClearView Trade solution

Lacking central overview of all export shipments and documents2021-08-18T14:09:59+02:00

Lacking central overview of all export shipments and documents

Industry challenges

No overview, re-typing in multiple platforms:

  • The document supply chain is very fragmented  and up to 2/3 of data is re-typed at least once
  • Using multiple solutions and providers makes it difficult to maintain an overview

Outsourcing of services leaves exporters in the blind:

  • Manuel update and poor info on shipment status
  • Lack of transparency increase risk for errors

Bureaucracy precludes expansion of the business:

  • Limitation on numbers of shipment reduce business potential
  • Best practice takes shipping staff long time to acquire and causes ineffectiveness and large wage costs
ClearView Trade solution

One-stop source:

  • To handle all export administration

Central overview and transparency:

  • Control Tower Portal access enabling enterprise-controlled workflow, organizational alignment and compliance with a company look

  • Carries Portal and Customer Portal access provide digital interactions with access to all partners – information and documents to be shared

Improving upscale of business:

  • Improving supply chain with a digital network will cause shipping department to manage larger shipment volume

  • Adding business intelligence in the form of POD, legalization status,  etc.

  • Improving customer service and reduce no. of inquires

Lack of collaboration tools impacts your ability to grow and optimize resources2021-08-17T07:45:36+02:00

Lack of collaboration tools impacts your ability to grow and optimize resources

Industry challenges

Time consuming workflow:

  • Multiple touch points to get shipment status
  • Using word-processing and spreadsheet templates exchanging documents via e-mail
  • Crucial knowledge is often lost

Covid 19 challenges – working remote:

  • No digital backup plan for joint shipping cases leave staff isolated and working from home becomes ineffective
  • Handover of work between colleagues is time consuming without a common platform
ClearView Trade solution

File Folder overview as a collaboration tool for your team:

  • Everything in one place creates team efficiency and business transparency
  • Improved team planning, flexibility and handover between collages
  • Improved integration of teams working from remote locations
  • Proactive risk management

Significant savings:

  • Digitization of manual team procedures reduces time consumption, which will lead to huge net savings
  • Collaboration platform reduces document lead time from order to shipment, on average exporters save +1 day of lead time
  • Client savings reach typically 60% in time savings
  • Today, 50 % of all shipments trigger customer inquiries
Complying with regulatory demands is time consuming2021-09-28T14:50:39+02:00

Complying with regulatory demands is time consuming

Industry challenges

Industry specific quality standards:

  • Complying with industry specific quality standards is a time-consuming process and causing shipping delays and cancelations

Optimizing service level:

  • Digitization reduces time from order to shipment
  • Errors in export documents and non-compliance causes delays and impact profitability and reputation
  • Any error in shipment processes will lead to potential Customer claims
ClearView Trade solution

Ensure full compliance:

  • Providing legal requirements and practices, as the solution guides users with best workflows and digital verifications of data, document templates and certificates
  • Satisfying customer demand for individual solutions

Reduce error:

  • Digitization reduces or removes errors related to manual processes
  • Applied automation will eliminate re-typing of data  and room for errors
Historically, our platform has helped customers reduce number of failed shipments by 50%

Customer Cases – Medical Equipment


Widex – a leading manufacturer of hearing solutions


Was looking for ways to cut the lead time of export documents
  • Time consuming manual calculation of data to prepare export certificates and documentation
  • Missing collaboration platform meant that people could not work from home as Covid 19 hit the European continent in Q1-2020

“It is our mission, through originality, perseverance and reliability, to develop high quality hearing instruments that give people with a hearing loss the same opportunities for communication as those with normal hearing”.


Significant cuts in document lead time
  • Automatic calculation of all data for export certificates and documents ensuring compliance
  • Now export documents are available same day
  • Transparency of process and compliance to all shipping team

“For more than 65 years, we’ve been developing hearing solutions that bring sounds to life – and relying on hearing care professionals like you to give our solutions a home. Together, we help people hear.”

The possibility of digital Certificates of Origin has both had a positive effect on the cost and the time spent.

Using the CVT platform has at the same time improved collaboration, both internally and with partners.

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The Danish authorized Chambers have chosen to work with us

All our solutions are based on open standards (UBL and UNCEFACT) and a secure public infrastructure (PEPPOL).

ClearView Trade has been heading the OASIS UBL transportation Subcommittee in connection with ISO 204 (intelligent logistics).

Digital community:
  • Large international network with sister organizations and embassies around the world and offices in both Denmark and Brussels

  • Digital service for all export companies:
    • 85 % of danish exports
    • 4000 clients and 6000 users
  • We are collaborating with the Agency For Digitization under the Danish Ministry of Finance to develop digital standards for trade and logistics within PEPPOL, meaning we are 3-4 years ahead for other markets and competitors.

  • (3-4 year ahead for other markets and competitors)

Endorsed partnership:

  • Certificate service accredited by the ICC providing:

    • Endorsement and legalization of Trade Invoices, Health Certificates, Packing lists, Contracts, Price lists & other
    • Digital issuing of COO, EUR 1, ATR and ATA Carnet
    • Two-factor authentication, digital stamp and signature
  • Membership activities and services including

    • Support and counseling on industry specific legal affairs, business law, customs rules, etc.
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